In the absence of a dedicated customer support staff companies are forced to communicate with users, together with the execution of the mail operation, thus losing precious time and customers. Availability of professional support optimizes resources in order to maximize profits, ensures timely information on current issues and valuable feedback on the product from its users. Some companies have their own support team, however costs of maintaining an entire department - setting HelpDesk and establishing business processed, equipment, wages, staff problems, lack of algorythms, - cost money, time and efforts. This is one of the reasons for addressing to an outsource team, specializing in providing this range of services and ready to help you in organizing the whole process and interacting with the consumer. "Ser2dev" though quite a young team of professionals, has an extensive experience and knowledge in this area providing multiple language support and covering most popular platforms like Android, iOS, Web, Windows. Currently we support more than 100 projects with a monthly volume over 50,000 user applications. We are open to any challange and would be happy to cooperate!