Customer Service Representative at Smiles On Demand Outsourcing - , Negros Oriental, Philippines
Your business operates around the clock, and so do we. Our dedicated team is available 24/7 to provide continuous support for your customers. At Smiles, we offer complete operations management and oversight that’s designed to streamline your operations and take the stress out of running your business. We work closely with you to meet your goals, KPIs, and targets, and make sure that your dedicated agents are aligned with your objectives. From HR and employment issues to performance management, Smiles manages every aspect, ensuring seamless and efficient operations. With our fully managed service solutions, you can focus on growing your business, knowing that your team and operations are in capable hands. - 1,000+ Dedicated Employees - 67% Average Cost of Labor Savings - 1M Customers Supported - 2 Strategically Located Offices Quality Customer Service: 24/7 Customer Support, Appointment Setting, Customer Inquiries, Customer Outreach, Order Processing, Loyalty Programs, Service/Product Issues, Customer Feedback, Concierge Service Reliable Back-Office Support: Data Entry, Content Management, Content Monitoring, Photo Evaluation, Background Checks, eCommerce Administration, Cross-System Data Entry, Inventory Management, Process Management, Software Testing, Accounting, Procurement, Delivery Scheduling, AI Data Labeling, Logistics Coordination Industries We Serve: eCommerce & Retail, Hospitality & Travel, Healthcare, Real Estate & Property Management SaaS & Technology, Legal Services, Solar, AI Machine Learning, Transportation & Logistics.