Dunia Finance (dunia) is a leading financial institution in the UAE with over 2,000 employees, 19 financial centers, and is known for known for its unique customer-centric business model which is technology assisted, work-flow automated, and Credit & Analytics enabled. dunia was founded as a startup company in 2008 by Rajeev Kakar, Managing Director & CEO of dunia (https://en.wikipedia.org/wiki/Rajeev_Kakar). dunia’s shareholders are strategic investors with a global footprint - namely Fullerton Financial Holdings (wholly owned subsidiary of Temasek Holdings in Singapore www.temasek.com.sg), Mubadala Development Company (government of Abu Dhabi www.mubadala.ae) and Waha Capital (www.wahacapital.ae). dunia is managed by a world class team of seasoned professionals that come with global expertise. As a company, dunia is knowledge oriented and futuristic in its outlook, focusing on new age technology and investing heavily to transform its technology capabilities through the introduction of leading-edge solutions, including mobility solutions and social media channels, which enables deeper customer insights and allows for rapid deployment of customized offerings. dunia focuses on offering holistic financial and service solutions to customers and enhances customer value through product and service excellence. dunia has achieved many awards in recognition of its strong leadership and various achievements. The company seeks growth through deepening of existing segments, expansion to new customer segments, new product offerings as well as geographic expansion. dunia is a member of the Dunia Group, which also has a BPO/KPO arm - namely Dunia Services. Dunia Services is a specialized knowledge company with a wealth of experience and a large seasoned pool of practitioners and experts that provide a range of services like specialized strategy consulting, knowledge & business process outsourcing (KPO/BPO) services. www.dunia.ae www.dunia.ae/annualreport14