OUR PROCESSAssess - Recommend - Implement - Measure business impact. We show up on time, complete what we start and do what we say we are going to do. OUR GOALEnable your organization to build principled, skilled and prepared professionals to effectively manage conflict and respond to resistance, resulting in client referrals, retention and on-going business partnerships. OUR STRENGTHTwo decades of experience and expertise in negotiation, mediation, conflict resolution, and establishing coaching cultures. We are exceptional at implementing, reinforcing and sustaining performance development initiatives; resulting in positive behavior change.