Sam Nail's Colleagues at Titletown HDI
Sam Nail's Contact Details
Titletown HDI
Sam Nail's Company Details
Titletown HDI was formed by several Fox Valley and Green Bay area organizations. Our membership is composed of Help Desk staff, consultants, technicians, managers, and vendors. We introduce prominent speakers to help and assist with keeping the HDI members up to date as well as give inspiration and insight to keep members motivated. Our vision is to be recognized as the primary resource for building and developing IT service desk best practices & collaboration. Our mission is to promote IT Service Desk excellence in Northeast and Central Wisconsin. HDI is the world's largest membership association for IT service and technical support professionals. HDI was founded on the premise of meeting the professional needs of the support industry worldwide by working with the industry to create standards that are recognized worldwide, establishing training and certification programs, and providing access to valuable industry resources. HDI provides targeted information about technologies, tools, and trends of the help desk and service support industry. HDI delivers training, certification, conferences, publications, support for vendor initiatives, and works closely with the members via its 60 local chapters and partners located throughout the world. Worldwide membership currently exceeds 6,000.