Sandy Gilbert's Contact Details

Sandy Gilbert's Company Details

Arise Services

Ernakulam, Kerala, India • 1 Employees
Management Consulting

Arise focuses on effective problem-solving, removing current bottlenecks, and strategically help move forward for our Customers. We become our Customer's Synergy Partners in their journey towards realising their laid out Mission and Vision. Requirements can range from partnering to solve specific issues to building the entire team ground up - You can count on the collective experience and passion we have for our Customers at Arise. Our clarity comes from knowing fully well that our Customers' Success should be the centre point of our focus.Consultancy Services:Improve Customer Experience & RetentionIdentify the right metric & goals in alignment with the Industry solving for efforts put on redundant metricsNonlinear scaling of Customer Experience Team - Volume Reduction, Repeat Reduction, Automated/Self Serve, IVR Service, TAT Reduction, TAT Breach Reduction.Get the right reporting to make right/fast decisions - removing the problem of overkill or underkillImprove the dynamics of your teams to build a Strong Team- Culture, Right People for Right roles, Attrition, Absenteeism & Growth from within.Guaranteed ROI minimum 3X upto 100X Product & Tech SolutioningRevenue & Top line profitability OptimizationTurnaround & Change LeadershipP&L / Budget managementManaged/Outsource Services:Gamification for High Productivity.Leadership Training ModulesIT and Assets management & consultingVendor Relations & Management - Build, Operate & Transfer ModeSet up CRM systems Setting up & Managing Support Functions - Workforce management, Training, Quality & Compliance.