Scott Inns's Colleagues at Mattersight Corporation
Kevin Mattakat
manager of technical implementation and telephony integration lab
Scott Inns's Contact Details
(847) 582-7000
Mattersight Corporation
Scott Inns's Company Details
Mattersight helps premier brands have better conversations with their customers through enterprise-grade SaaS solutions for contact centers. With the industry's largest database of customer behavioral profiles and advanced analytics, Mattersight pairs customers to the agent best-suited to handle the customer’s unique personality style. When customers and agents click, organizations gain improved conversation outcomes and measurable revenue growth. Healthcare, telco, financial, and retail enterprises rely on Mattersight to enhance conversations, boost agent performance, and gain operational efficiencies.