Scott Trefz's Contact Details

Scott Trefz's Company Details

Precision Telecom Technologies

Fairmont, WV, US • 20 - 49 Employees
Telecom Services

Precision Telecom Technologies provides a Software as a Service (SaaS) application that is used as the primary operational support and billing system by telecommunications companies across the US. The system, Telecom BackOffice Solution (TBS) combined with our expertise, flexibility, and personalized support, allows us to provide unmatched value to our clients. Precision works in close partnership with our clients to provide systems and support services that help:• Support increased business volumes• Serve and focus on the end user• Better support and integrate with distribution channels• Reduce the overall technology costs of the organization. Our core solutions cover the following operational areas:• Customer Relationship Management PreciseCRM is the core operational system. This web based application is used to maintain a maximum amount of information about the clients and their products, rates, orders, troubles, comments, billing history and much more. • Order/Workflow ManagementPreciseOrders is the order management systems. It is used to track and automate the ordering process. • Customer BillingPreciseBill is our rating and billing engine. This fast and accurate engine provides client specific, customized invoices for all telecommunications products.• Distribution Channel SupportPreciseChannelSupport is a set of web based tools for internal sales, agents and wholesale customers. • ReportingThe system includes several "standard" and user defined reports across the various system modules (Billing, Orders, Trouble, Accounting, etc)