GRA Benefits Group believes in the value of employee benefit agencies This led us to create a vision for improving agents' daily practices and develop a set of services to support it. With our services, agents and brokers create a solution center for clients and are able to market their agencies as HIPAA compliant. From our long-history as a BCBSM managing agent, to our development of GRA Benefits Group, one thing has never changed: our unwavering focus on helping agents. Today, more than 50 agencies use PHI365 and thousands of employers and individuals are supported by Agency Concierge.