Shawn Edwards's Contact Details

Shawn Edwards's Company Details

Servion Global Solutions

Princeton, New Jersey, US • 1450 Employees
Technology Consulting/Tech Services

Servion, a specialist CX Solutions provider, is dedicated to helping businesses with customer and employee-centric solutions to elevate their CX and EX. Servion leverages cutting-edge AI and cloud technologies to significantly improve customer interactions. We are a consulting-led, vendor-agnostic global system integrator, Servion helps design, build, operate and optimize CX, by leveraging existing infrastructure and introducing our cutting-edge AI and cloud technologies, where it makes sense. We have helped over 600 enterprises migrate their contact centers to the cloud, seamlessly implement AI in CX, integrate their business applications and optimized 24x7 managed services. We specialize in environments where risk and compliance are critical, and the infrastructure is complex. We want to establish long term relationships with our clients and helping them continuously improve, that is why our client NPS is over 80!