Shaylee Carlson

Training & Development Coordinator at Superior Contact - Marquette, MI, US

Shaylee Carlson's Colleagues at Superior Contact
Kali Kisro

Customer Service Representative

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Harry Horton

Customer Service Representative

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Kayla Fifer

Human Resources Generalist

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Hailee Powell

Customer Service Representative

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Shaylee Carlson's Contact Details
HQ
Location
Marquette, Michigan, United States
Company
Superior Contact
Shaylee Carlson's Company Details
Superior Contact logo, Superior Contact contact details

Superior Contact

Marquette, MI, US • 100 - 249 Employees
Telecom Services

Superior Contact helps businesses large and small extend their reach and get the most out of every contact with customers and prospects. With experience handling the unique needs of diverse industries such as energy services, retail, and telecommunications, we can certainly tailor a program to your business.Superior goes well beyond a traditional contact center to provide comprehensive, customized contact management programs, including: • "​In Your Voice"​ 24/7 live answer inbound/outbound customer care and sales support • Omnichannel live answer, web, email and live chat program support • Automated solutions - Enhanced IVR/AVR services and automated call handling • Call Blast automated outbound messaging and response • Third Party Verification and compliance support • On-the-call translation services • Automated payment processing • Recorded call archiving and data management • Customized reporting • And more!Combined, our innovative support technology, and talented people enable Superior to implement even the most complex integrated programs, quickly and efficiently. Each program is designed to produce your desired results. A team is assigned to your account, and our professionals become your brand professionals, providing an exceptional customer experience, service, and support – without the expense of adding staff and systems required to manage contacts.Superior Contact is a Michigan-based TelNet Worldwide company.

24/7 live agent support Live/automated Third Party Verfication Power-guided enhanced IVR solutions Quality reporting live chat live transfer support of 200+ languages and so much more Omnichannel solutions Brand ambassador Onshore US Company contact center call center predictive dialer csat improvement CX customer experience Telecom Services Telephone Communications Services Telecommunications
Details about Superior Contact
Frequently Asked Questions about Shaylee Carlson
Shaylee Carlson currently works for Superior Contact.
Shaylee Carlson's role at Superior Contact is Training & Development Coordinator.
Shaylee Carlson's email address is ***@superiorcontact.net. To view Shaylee Carlson's full email address, please signup to ConnectPlex.
Shaylee Carlson works in the Telecom Services industry.
Shaylee Carlson's colleagues at Superior Contact are Tim Runstrom, Karol Cardoni, Kali Kisro, Lorie Thompson, Harry Horton, Kayla Fifer, Hailee Powell and others.
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