General Manager Operations at Mikro Innotech India pvt. Ltd - Pune, Maharashtra, India
MIKRO has experienced business growth exceeding 50 percent year-over-year through innovation and a focus on customer success. We enjoy the challenge of reshaping industrial challenges and converting them into more productive and unique high-performance systems. We leverage on our in-depth knowledge and proven design & implementation experiences to meet the complex automation systems needs of multinational customers in industries such as healthcare, Automobiles, electrical / electronics and consumer products. We deliver custom solutions and provide consulting grounded in reality.MIKRO Innotech India, we are committed to provide an innovative cost effective solution by understanding the specific needs of the customer. We add value to the customer with best processes such as:Systematic process for engaging the customer right from business development stage till the entire life cycle of the project.Systematic process for engaging the customer right from business development stage till the entire life cycle of the project.Robust Design process such as DFMEA, Health & Safety risk Analysis, Virtual Machines using 3D Models, Ergonomics& Aesthetics.Project Management system for On- Time Delivery of Machines.Dedicated customer service team for after sales service support in terms of AMC, Spare Management, production ramp up support etc.Experience in understanding Global standards, Standardization & Maintaining Uniformity across various Assembly lines (over a period of Time), Working very closely with Customers from product development stage onwards for Process optimization.Robust customer relationship management backed with good customer service support.Reliability, quality, flexibility and innovativeness are the key success factors which clearly provides us the competitive edge in the field of assembly automation and testing solutions.