Shusen Liu's Contact Details

Shusen Liu's Company Details

Replicant

San Francisco, California, US • 212 Employees
SaaS

Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way we interact with the world, starting with customer service. As a leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges. Replicant’s AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7. Replicant is serving some of the largest contact centers in the Fortune 100 and growing rapidly. A bit more about Replicant: • Named Forbes’ top 50 AI firms to watch in 2021 • Voted top 50 most promising startups by The Information • Raised $78M in Series B financing led by Stripes • We are serving some of the largest contact centers in the Fortune 100 and are just getting started…. Interested? Check out our open roles at https://jobs.lever.co/replicant