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Freespee
Shushant Saxena's Company Details
We're on a mission to help brands and marketplaces capture the moment and turn every conversation into a winning experience that converts into a sale. At Freespee, we see marketing automation combining forces with CPaaS capabilities to humanise conversational commerce: the future of e-commerce experiences By bridging the data gap between online browsing and human conversations across the buying journey, Freespee enables brands to augment the conversations they have with their consumers across video chat, messaging (SMS & WhatsApp) and voice channels. Our analytics platform unifies millions of digital and conversational data points to track consumers' actions and understand how voice, video and messaging can be optimised to deliver a better customer experience. Freespee empowers brands to embed communication channels into their digital experiences, giving consumers the choice of how to engage with the brands across the buying funnel.Freeespee's automation engine enables brands to drive buyers seamlessly through the marketing and sales funnel by enhancing the power of the sales team, whether dispersed or centralised, over voice, video chat and messaging. Freespee customers can leverage consumer specific workflows, or build tailor-made conversation workflows using Freespee communication orchestrator. Ultimately brands get greater control of their leads and win-rates whilst offering consumers a seamless journey across channels. Freespee is built for enterprises and marketplaces and runs on top of all existing communication, data and CRM infrastructure. Freespee has deep expertise in automotive, real estate and luxury.Headquartered in Uppsala, Sweden, Freepsee has offices in London and Paris delivering conversational commerce to the world's leading brands such as eBay/Adevinta, Fiat Chrysler Automotive, JLL and the Richemont group.