Siarhei Tsikhanenka's Contact Details

Siarhei Tsikhanenka's Company Details

Skybuffer

Stavanger, Rogaland, Norway • 11 - 50 Employees
Information Technology and Services

SKYBUFFER is an international SAP implementation and development company founded in 2013. SAP Partner Center of Expertise.Certified by TÜV THÜRINGEN (ISO 9001:2015 and ISO 27001:2013).Skybuffer offers its holistic solution of IT landscape cognitive automation known as INTELLIGENT DECISION DIMENSIONS which provides universal access to system data across all possible lines of business, all languages, and all imaginable channels of communication. It is a large-scale, comprehensive product comprising:1. Chatbot to qualify, engage and retain users, to answer questions, to navigate and consult, to provide instant access to system data. Speaking over 100 languages, integrated into any communication channel and any digital core, this turnkey AI content is an enterprise-level solution comprising over 450 out-of-the-box scenarios for various industries (enterprise range of LoBs, education, banking, retail, insurance, healthcare, pharmaceuticals, etc.) - all with the goal of humanizing, expanding, and making the IT landscape more accessible for new and authorized users.2. Hybrid Chats Operator Workplace to monitor all dialogues with AI by human operators who can step in and out at any point of time to adjust cognitive automation scenarios, provide urgent assistance where it is required of a human, or trigger the appropriate skill.3. Analytics and reporting of any complexity level with automatic categorization of all users' requests and logging for further analysis and finding ways to improve the cognitive automation model, permitting to analyze both artificial intelligence and human efficiency.4. Public, private or hybrid cloud deployment options on any hyperscale, physical or virtual server.5. Digital core integration with certified components to facilitate access to system data and execute actions for authorized users.6. Identity provisioning using any identity provider (global, on-premise)7. Cloud services integration for translation, voice processing, Vision AI.