Silvia Nauta

Director, Service & Quality Development at Forbes Travel Guide - Atlanta, GA, US

Silvia Nauta's Colleagues at Forbes Travel Guide
Erin Grigsby

Manager of Sales Administration and Customer Relationships, Partner Services - Global

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Batch Tiller

Real Estate Specialist

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Salvatore Galati

Partner Services - US South, Midwest and North West

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Forbes Travel Guide
Silvia Nauta's Company Details

Forbes Travel Guide

Atlanta, GA, US • 100 - 249 Employees
Leisure/Hospitality

Forbes Travel Guide is the global authority on luxury travel. Started as Mobil Travel Guide in 1958, we created the first Five-Star rating system in the United States. Today we are global, offering discerning travelers the only independently rated collection of luxury hotels, restaurants and spas. We continue today as ForbesTravelGuide.com.Forbes Travel Guide's Star Rating standards reflect the highest levels of service and facility measurement in the industry worldwide. Our anonymous professional inspectors evaluate based on up to 900 objective standards. While we inspect both service and facility, we emphasize quality of service because your experience goes beyond looks—how it makes you feel is what you will remember most.Only the best properties in the world earn the coveted Forbes Travel Guide Five-Star, Four-Star and Recommended awards.We also provide the hospitality industry with learning tools and programs that deliver insight into the Star Rating process and expert guidance on connecting with guests most effectively:-Our Quality Assessments evaluate your property on the same criteria that is used in the Forbes Travel Guide official Star Rating System — the "ultimate practice test" on the most stringent standards in the hospitality industry.-Our Training programs focus on developing a culture of intuitive, engaged team members, allowing the personality of the property to shine and the employee to flourish. Training modules are bespoke to each property and integrate brand standards and management initiatives.-Global Partnership provides transparency into Forbes Travel Guide's rigorous and prestigious Star Rating system. -StarCoach is a smartphone/tablet-based behavioral simulator that analyzes the voice and provides feedback to enhance your associates' interpersonal skills —it's how you say it.For details, please visit: partner.forbestravelguide.com.

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Frequently Asked Questions about Silvia Nauta
Silvia Nauta currently works for Forbes Travel Guide.
Silvia Nauta's role at Forbes Travel Guide is Director, Service & Quality Development.
Silvia Nauta's email address is ***@ForbesTravelGuide.com. To view Silvia Nauta's full email address, please signup to ConnectPlex.
Silvia Nauta works in the Hospitality industry.
Silvia Nauta's colleagues at Forbes Travel Guide are Erin Grigsby, Nicole Fonseca, Batch Tiller, Whitney Heeter, Salvatore Galati, Todd H., Elizabeth Johnson and others.
Silvia Nauta's phone number is N/A
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