Simon Briggs's Contact Details

Simon Briggs's Company Details

OnCall IT, Inc

Irvine, California, United States • 11 - 50 Employees
Information Technology and Services

OnCall IT, Inc. has been helping small and medium businesses in Southern California manage their technology since 2001. Our clients are private companies and government organizations that range in size and industry, but whose common need is IT support for their Windows-based systems. From network design/implementation to daily Help Desk support, we assist our clients with any technology-related issue or project. We help with procurement and serve as technical liaison with vendors, communications providers, and hardware/software manufacturers on behalf of our clients. We monitor and maintain client systems. We also provide online backup and server hosting out of our secure data centers. We believe that tech support is really people support, and our goal is to provide personal and expert assistance to the end users we interact with every day. We support our business clients onsite at their offices, as well as via phone and remote administration from our Help Desk. Our staff is made up of a diverse group of professionals who have strong technical knowledge. More importantly, though, is their ability to communicate technical information to non-technical end users in a clear, patient, and pleasant manner. We pride ourselves in the excellent relationships we have built over the years with our many clients and the trust they put in us to help them run their businesses effectively.