Simon Pilkington's Colleagues at Imperial Consultants Limited
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Imperial Consultants Limited
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With over 25 years' experience delivering expert claim validation services Imperial is one of the UK's leading providers in the insurance sector, operating with over 55 experienced surveyors across the UK and Northern Ireland.The foundations of our award winning service has been built upon the key principles of being independent, providing total transparency, building trust and operating in an ethical way. Utilising our extensive insurance expertise which is augmented by our CII accredited training we operate streamlined claims processes that make sure claims are settled fairly in the shortest time-frame whilst ensuring indemnity spend is tightly controlled.Imperial is the only provider in the market who is able to offer impartial expert validation and agree settlement with the customer on the 1st visit for claims involving combined damage to flooring, furniture, roofing and/or buildings.We also provide a full validation and settlement service for motor impact property damage claims. Through this service we are delivering average savings of over 30% whilst ensuring the shortest lifecycles in the sector.Key features of our service include:• Full capability to manage your claims and deliver an outstanding customer experience• Streamlined and efficient processes that reduce the number of touches and cost• Lower indemnity spend, with transparent fee structures with no hidden elements• Highly skilled and experienced claims staff supported through our CII accredited training• Advanced technology facilitating instant data transfer and real time access to our claims system• Strong and effective working relationships built around understanding your business• Market leading strategic partners able to provide solutions for specialist or more complex repairs