Simon Vo's Contact Details

Simon Vo's Company Details

Dinggly Limited

Christchurch, England, United Kingdom • 4 Employees
Telecommunications

Dinggly's unique Cloud-based call button and queue management systems are helping to deliver better customer service and assist social-distancing around the world.Our Call-for-Service solutions have many applications. In 5* hotels they allow staff to remain discreet and minimise guest disturbance. In conference rooms they permit delegates to summon the right department for help with zero fuss. In retail they may let customers request attendance to changing rooms.We are constantly innovating in this area. Dinggly Voice, allowing remote conversations between customers and staff, is our latest development.Everything works over WiFi. Calls can be received on your existing iOS or Android devices, or a Dinggly Wrist Pager.Post-COVID Dinggly is being widely used to enable at-table service whilst minimising customer interaction and avoiding unpopular ordering apps.Dinggly have also launched Ding4Me, a ticket-based virtual queuing system. It's inclusive to all customer groups, allowing them to choose whether to engage with technology or just wait. It lets people disperse away from queues and collection points and once again is a great tool to assist social distancing.Because every part of Dinggly is connected to the cloud you can gather key performance metrics for response times and workload. It's all available via Dinggalytics, Dinggly's cloud-based data centre.