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Quantum Link
Soomin Kim's Company Details
Quantum Link is contact centre outsourcing company that delivers exceptional customer service. Founded in December 2015 and is fast growing and perspective contact centre which provides innovative and quality-driven customer support across different industry segments.We are dedicated in supporting customer successes and helping them overcome their business goals. Our team work is something that we are most proud of and it make sure that all team members are included in the process with their expertise and specialities. Our team strives for personalised customer approach delivering high-quality service which guarantees customer's safety and results. We like to learn from each other and we encourage challenges and brainstorms. We appreciate any kind of feed back we receive and consider it as a new opportunity to learn!In order to be competitive we constantly analyse and monitor our Key Performance Indicators which enable consistency in high standards of service in each interaction with our customers. We help your business to grow 24/7/365 and can provide 24-hour point of contact.Specialties: Customer support, sales/acquisition, marketing services, merchant services.