Sophia Macfarlane's Colleagues at Access Worldwide Communications, Inc.
Anne Chica-Pedro
Team Lead Account Activation Services for ETrade Financial
Sophia Macfarlane's Contact Details
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Access Worldwide Communications, Inc.
Sophia Macfarlane's Company Details
Access Worldwide Communications, Inc. (AWWC) provides a full suite of inbound/outbound sales, customer care, marketing, IT, and back-office services in multiple languages, across all communication channels (e.g. phone, email, chat, social media, etc.), and from multiple domestic, offshore, and near-shore locations. We combine leading edge technology, a global, extremely well-educated workforce and a value-added approach to provide our clients with optimal scalability and choice in meeting their unique challenges and have been doing so since our inception in 1983.We thrive in highly competitive, complex environments like telecom/cable/wireless, financial services, catalog/retail, and B2B in multiple segments. We consider ourselves, by design, a very strong mid-size player in the contact center outsourcing space—not too big, not too small, and the perfect size for companies with complex environments who need experienced agents, strong, engaged, management teams and a proactive and flexible approach to refine and grow their outsourcing programs.