Spencer Dong's Contact Details

Spencer Dong's Company Details

Royal Ambulance

San Leandro, California, US • 521 Employees
Hospital/Clinic

At Royal Ambulance, we are committed to connecting patients and providers in the healthcare continuum through transportation, technology, and seamless experiences. We are patient experience advocates, champions of our healthcare partners’ brands and, most importantly, empathy-driven healthcare professionals who make a real difference in the lives of the people we serve every day. To live up to that vision, we go beyond simply transferring patients safely. That’s why we developed a unique set of services that put Royal at the forefront of innovation in our space: With our Voice of the Patient Program, we capture patient experience data at touchpoints that were traditionally inaccessible to our hospital partners. As a result, we were the only healthcare transportation company to have been awarded a patient experience grant from Beryl Institute. We partner with Lyft and other non-medical transport providers to create a healthcare transportation hub that addresses all patient needs from critical care to non-emergency. And we developed technologies and tracking methods that give us and our partners insights into actionable transportation-related data. It is our strong belief that to provide quality care to patients, you must first provide quality care to your team. That's why we offer best-in-class benefits, career development opportunities, epic company outings and more. But don't just take our word for it. Look us up online. We are the best reviewed medical transportation provider in the Bay Area on Yelp, Glassdoor, Indeed and Facebook. We’ve also won countless awards, including the prestigious “Best Places to Work” award in 2018 from Modern Healthcare. If you are a healthcare executive looking to take your organization’s transportation system to the next level, please reach out. Or if you think you’ve got what it takes to join our elite team of EMS Pros, Clinicians, Salespeople, and Healthcare Executives, then check out our job postings - we're hiring.