Sterling LaPratt's Colleagues at Ascentive
Sterling LaPratt's Contact Details
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Greater Detroit Area
Ascentive
Sterling LaPratt's Company Details
The solutions we provide minimize or eliminate IT frustrations with the following advantages:• Backup solutiono Provides the fastest full recovery times in the industryo We can recover an entire server instance in a matter of seconds, on or off-site, depending on the disaster scenarioo Not only verifies the integrity of the data but proves that the backup can boot up on a daily scheduleo Replicates off-site to secure and redundant data centers and has many plans available for data retentiono Has very minimal issues and possible points of contention compared to all other solutionso Fully used and supported internally for our backup solution• Cost-effective Supporto Experienced service desk staff with a demonstrated professional experience in IT and customer supporto Fast response times much lower than common competitors and SLAs with availability outside of normal operating hourso Solid and fully integrated documentation system engineered for IT companies to provide the most knowledge to your service desk analysto Full ticketing systemo Proactive alerting and reporting to create tasks for correction before the user experiences an issue• Voice platformo Highly reliable voice carrier with superior quality and supporto Inclusive hands on training, initial setup, support, and follow-upo Provides one of the most popular platforms in the most cost effective way possible, depending on the internal IT infrastructure o Great support and proven reliability• Next generation firewallo More secure than common alternatives used by competitorso Easily remotely managed, unlike other providerso Frequent updates for functionality and securityo Enterprise grade hardware with extremely inclusive warranties and support• Other serviceso Full service network cablingo Virtual IT Managero Video surveillance installationo IT consultingo Temporary or partial on-site resourcing