You're a creative agency, a studio, perhaps a design and production company, or even a growing brand.It could be that business is going well, you are growing and the work just keeps on coming – but maybe as a result of this growth, the way you have managed your business in the past needs rethinking. You are so busy working ‘in the business' that you don't have time to work ‘on the business'.Or maybe business is challenging. For one reason or another, things aren't going quite so well. Maybe you're not delivering effectively as you used to, or you're not making the margins you did before. You might know the reason, or you might just realise there's a problem but not have the resources to find out what it is, and how to put in place the measures required to improve it.Whatever the situation, you feel that you need some additional support, and don't necessarily want to go out and hire a permanent and costly Operations Director.