Steven Bergeron's Contact Details

Steven Bergeron's Company Details

QLR Focus

N/A, N/A, N/A • 5 - 9 Employees
Management Consulting

I established QLR Focus LLC to provide consulting for startups, small and large businesses on a selective set of practices that have the greatest and quickest impact. Quality Services include: • Providing training, Gap Assessments, Auditing, and Program Management for achieving compliance to international QMS Standards such as ISO 9001, ISO/TS16949, and AS 9100. • Specialty skills include the ISO 9001-2015 recent upgrade. • Six Sigma Boot Camp. • Setting up Quality Management Systems for start-ups or small businesses. • Transforming complaint management systems from a customer detractor to a customer satisfier. • Training and implementation guidance on Advanced Product Quality Planning (APQP) methods. Focused Workshops include: PPAP, DFMEA, PFMEA, MSA and SPC. • Comprehensive Supplier Management services for both you and your suppliers. Such as: Supplier Health Assessments & Audits, Supplier Qualification approaches and performance monitoring using Supplier Report Cards, SCARs, and KPIs. • Expertise on how to effectively implement Statistical Process Control (SPC) methods that drive improvement and will satisfy Ship-to-Control or Maverick programs. Lean Transformations Services Include: • Guidance on how to use Policy Deployment techniques to coordinate organization wide improvement initiatives. • Lean Boot Camp Training and coaching that include: Value Stream Mapping, Visual & Daily Management, 5S, 5 Whys, Standard Work, SIPOC, TPM, SMED; and, Poka-Yoke. • Coaching on how to apply Lean Principles across your Quality Management Systems or other business processes. Reliability Services Include: • Reliability Data Analysis including: "Weibull", Accelerated testing, Degradation analysis, MTBF/MTTF/FIT Rates. • Warranty Analysis from field failure data that builds models to predict future failure rates and forecasts. • Experimental design and analysis (DOE). • Reliability demonstration, traditional and accelerated test designs.