Steven Burns's Colleagues at Separate Reality Ltd
Steven Burns's Contact Details
Newcastle upon Tyne, England, United Kingdom
Separate Reality Ltd
Steven Burns's Company Details
Separate Reality are experts in self-care and customer-care systems for the telecommunication industry with a particular emphasis on user experiences and the overall customer experience that results from multi-channel interactions.We advise and deliver desktop portals and smart apps that either empower your customers to manage themselves from home (self-care) or enable you to mange your customers from the call-center or retail outlet more efficiently (customer-care). Always to reduce operational costs, increase sales and increase customer loyalty.To support our consultancy practice and help differentiate us from our competitors we have a number of products, including powerful integration frameworks, RAD environments and fully operational e2e solutions, that either accelerate and de-risk custom developments or are sold as off-the-shelf products.We always deliver an excellent return on investment and we have a proud portfolio.