Steven Li

Assessment Executive at JETT | customer experience - , Shanghai, China

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HQ
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China
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JETT | customer experience
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JETT | customer experience logo, JETT | customer experience contact details

JETT | customer experience

, Shanghai, China • 23 Employees
Research

JETT is the leading brand in China delivering research, consulting and training programmes for clients who need to deliver the perfect customer experience.Since 2004 we have been providing customised and creative programmes for companies who want to optimise their performance in four key areas:- Customer satisfaction / customer retention / customer service- Extra revenue generation- Employee engagement and staff turnover- Brand perceptionOur clients include Apple, Disney, Mont blanc, VF Group, Ritz-Carlton, IHG, Starwood, Subway Restaurants and Virgin Atlantic Airways.Our services include customer experience consulting, customer engagement research, service-focused training, mystery shopping, customer satisfaction surveys and team-building programmes.Our team is currently located across Shanghai, Beijing and Hong Kong - with access to the whole of China.

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Steven Li currently works for JETT | customer experience.
Steven Li's role at JETT | customer experience is Assessment Executive.
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Steven Li works in the Research industry.
Steven Li's colleagues at JETT | customer experience are Zhang Yanling, Charles Shen, Justin Jett, Jordan Hudson, Lucy Hong, Helen Xu, Ashilly Fan and others.
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