Susan Diffenderfer's Contact Details

Susan Diffenderfer's Company Details

The MEMIC Group, headquartered in Portland, Maine, is a leading super-regional workers' compensation specialty insurer. Often referred to as the "Maine Miracle" by the press, MEMIC was founded in 1993 with the goal of lowering injury rates and workers’ compensation costs for Mainers and their employers. The MEMIC Group is dedicated to improving workers’ comp through compassion, trusted partnerships, and an unwavering commitment to workforce safety. MEMIC’s professionals are located throughout the Northeast, Mid‑Atlantic, and Southeast and are licensed in all states. The MEMIC Group employs over 500 people. Rated “A” (Excellent) by A.M. Best, The MEMIC Group insures and serves more than 20,000 employers and their estimated 300,000 employees with dedicated safety and injury management service teams. What makes MEMIC different is our commitment to partnership, safety, and compassionate care. Our values of curiosity, partnership, transparency, expertise, and conscientiousness create an environment where employees can be their authentic selves and thrive professionally. These values drive our collaborative culture, fostering strong relationships with colleagues and customers. MEMIC is proud to be represented by a select group of independent local insurance agencies. Each agency relationship is managed directly by a local Senior Production Underwriter, responsible for all new and renewal business. Loss Control, Claims, and Premium Audit services are all provided by local MEMIC team members. At MEMIC, we are dedicated to ensuring our employees receive the best benefits in the industry. We offer a comprehensive package that supports work-life balance, including health, dental, life, short-term and long-term disability insurance, a 401(k), and generous paid time off. Our commitment to professional development and excellence is what we call the MEMIC difference.