Susan Mayhew's Contact Details

Susan Mayhew's Company Details

Optimum Outcomes

N/A, , US • 250 - 499 Employees
Hospital/Clinic

Revenue Cycle Solutions rebrands as OPTIMUM OUTCOMES - New Company Name, Logo and Tagline Reinforce Company's Ongoing Focus to Optimize both Financial Outcomes and Total Patient Satisfaction for Clients - Downers Grove, IL, May 8, 2012. The new name exemplifies our ability and desire to help customers maximize revenue recovery while enhancing the total patient experience." "The new ‘Caring for your revenue cycle' tag line embodies our approach to working in concert with our clients to meet both their financial needs and the needs of their patients," said Mary Ann McLaughlin, Chief Operating Officer of Optimum Outcomes. Since taking over leadership of the company in May 2011, Mike Jacoutot and his team have invested heavily in systems, processes and training to optimize workflow, increase productivity and deliver positive outcomes for the company's clients and the patients of those healthcare providers. In addition, the company has implemented the Net Promoter Score to measure client loyalty. "We have definitely seen the difference the new leadership has made, and we applaud them for building an entirely new brand that aligns with the goals of their clients," said Mike Jex, Assistant Vice President of the Revenue Cycle Organization at Intermountain Healthcare. "At the end of the day, it is all about the outcomes – for the patient and for us."