Susan Puri's Contact Details

Susan Puri's Company Details

Hiver

San Jose, CA, US • 100 - 249 Employees
SaaS

Hiver is the world's first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs.Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Vacasa, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.After an initial round of angel funding from Citrix Startup Accelerator and Paytm Founder Vijay Shekhar Sharma, Hiver raised a $4 million Series A round of funding in 2018 from Kalaari Capital and Kae Capital.