Susan Santolla's Colleagues at PFCCpartners
Susan Santolla's Contact Details
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PFCCpartners
Susan Santolla's Company Details
PFCCpartners is committed to building a community of health care providers, administrators and patients and families coming together in partnership to improve the quality, safety, experience and delivery of health care.WHAT IS PFCC? Patient & Family Centered Care recognizes that the quality, safety and delivery of health care is improved when the expertise of health care providers is partnered with the experience of patients & families. From the bedside to the boardroom, patient & family centered care is about partnering to design policies, programs and individual care plans for the best possible outcomes for patients, their families and health care providers.WHAT IS THE IMPACT OF PFCC?For patients, PFCC means that patient needs and priorities for their own health will be heard by a health care team who will respect and value them as an active participant in their own care. Empowering patients and families to be confident and comfortable in the health care environment sets the table for true collaboration.Health care organizations across the country are developing the policies, programs and facilities to build partnerships between health care providers and their patients. Within the care giving relationship, PFCC provides a basis of respect where patients & families can provide essential information, which directly impacts the clinical outcomes. In the context of health care organizations, partnerships with patients & families ensures the patient will be kept at the center of every interaction within your health care organization.