Suzy Hyatt

Head of Client Services at Adexchange - Oxford, N/A, UK

Suzy Hyatt's Colleagues at Adexchange
Helen Thain

Senior Account Manager

Contact Helen Thain

Suzy Hyatt's Contact Details
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Adexchange
Suzy Hyatt's Company Details
Adexchange logo, Adexchange contact details

Adexchange

Oxford, N/A, UK • 10 - 19 Employees
Personal Services

We're customer journey experts. We help brands to communicate better with their customers by optimising contact across every channel and every touchpoint. Whether you're planning a digital optimisation project from scratch, or need to improve the performance of an existing design, we can help you measurably reduce costs while increasing customer satisfaction.Our team analyses your existing customer communications platforms to identify and rectify any weaknesses. We then redesign each customer journey – be it IVR, email, text, chat, social or surveys - to improve efficiency, reduce agent time and increase customer experience. If you're responsible for improving customer journeys and would be interested in a chat, please call us on 0345 260 8060 or email enquiries@adexchange.co.uk.

Customer Experience Customer Journey Mapping Customer Journey Insight Customer Satisfaction IVR Script Writing Professional Voice Artists in 30 languages Contact Centre Optimisation Reducing agent workload Recording Studio Tone of Voice Professional Voice Artists in 40 languages
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Suzy Hyatt currently works for Adexchange.
Suzy Hyatt's role at Adexchange is Head of Client Services.
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Suzy Hyatt works in the Consumer Services industry.
Suzy Hyatt's colleagues at Adexchange are Helen Thain, Tamsin Rodgers, Susan Read and others.
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