Customer Service Agent at Teamsville Global - Saint Petersburg, Florida, United States
Wheater you are a small, medium, or multinational organization we have value-adding solutions for you! Teamsville Global is a business process outsourcing company that provides customer service, virtual assistance, administrative services, technical support, reservations, appointment scheduling, and other back-office support for businesses of all sizes and across all industry sectors. Incorporating our "one team, one vision, one goal motto", our goal is to provide cost-effective support for outsourcing functions. Our team provides both short and long-term customized outsourcing solutions to suit your business needs and takes pride in providing opportunities for talented English-speaking freelance recent university graduates from Southern Africa. We selectively screen team members for western culture suitability, accent, articulation, and problem-solving skills while providing them the equipment and tools to be successful. Additionally, we go an extra mile to provide our team (add something along the lines of employee relations and efforts to retain employees) Globalization has led to a more connected world. This was a motivating factor for our Managing Director to establish Teamsville Global. More entities around the globe are now turning to outsourcing to reduce costs and for contingency planning. However, outsourcing is not just a cost-cutting strategy, it can be used to gain efficiencies and capabilities that entities don't have in-house, and to support capabilities they do have.