Head of Policy, Equality, Diversity & Inclusion at Public Services Ombudsman for Wales / Ombwdsmon Gwasanaethau Cyhoeddus Cymru - N/A, N/A, UK
My name is Nick Bennett and as Public Services Ombudsman for Wales I have legal powers to look into complaints about public services and independent care providers in Wales. I also investigate complaints that members of local government bodies have broken their authority's code of conduct. I am independent of all government bodies.I have a team of people who help me to consider and investigate complaints. The service that we provide is impartial and free of charge.