Call Center Manager at AstraServ Business Solutions Group - Plano, Texas, United States
AstraServ delivers award-winning contact center Business Process Outsourcing (BPO) services with a track record of success, and as an integral part of our client's business. Our clients maintain control over the outsourced programs while eliminating the labor costs, operational obligations and the related liabilities. We offer a set of affordable and flexible inbound/outbound/blended programs in contact center quality assurance, sales, marketing, customer service, customer retention, customer transaction and back office management, including order processing, QA analysis and reporting, and compliance management.