Thabisile Ngobeni

Operations Manager at MRM Support - Randburg, Gauteng, South Africa

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Thabisile Ngobeni's Contact Details
HQ
Location
Johannesburg,Gauteng,2001,South Africa
Company
MRM Support
Thabisile Ngobeni's Company Details
MRM Support logo, MRM Support contact details

MRM Support

Randburg, Gauteng, South Africa • 14 Employees
Research

MRM Support provides clients with accurate and timeous measurements through which to monitor their impact on customers' perceptions, loyalty and retention when providing a service. We develop Customer Satisfaction Monitors at interaction levels for all business units within an organisation. Our CATI methodology ensures control over sample size so that statistically relevant scores can be used as part of employees' performance measurements and incentives. Our strategy ensures market share growth via monitoring and managing Nett Promoter Scores. Product and Price cannot provide a competitive edge alone anymore, and managing service levels has become the modern battlefield for protecting and growing market share.

Details about MRM Support
Frequently Asked Questions about Thabisile Ngobeni
Thabisile Ngobeni currently works for MRM Support.
Thabisile Ngobeni's role at MRM Support is Operations Manager.
Thabisile Ngobeni's email address is ***@mrmsupport.co.za. To view Thabisile Ngobeni's full email address, please signup to ConnectPlex.
Thabisile Ngobeni works in the Research industry.
Thabisile Ngobeni's colleagues at MRM Support are Zinhle Hlongwa, Kirsty Terblanche, Princess Mngadi, Albert Wyk and others.
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