Thomas Jouan's Colleagues at Idixit
Thomas Jouan's Contact Details
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Idixit
Thomas Jouan's Company Details
Idixit is specialised in responding to online reviews on behalf of customers. We serve >1000 customers across Europe, have a 99.9% retention rate and a very high customer satisfaction.We also provide 24/7 content moderation and community management services for websites, forums and social network pages.With offices in Paris, Barcelona and Ghent and an experienced team , Idixit covers all major European and World Languages (70+) has over 25 years experience in protecting users and brands online.Idixit works with brands and multinationals in the following domains: hotel and tourism, health, food, insurance, e-commerce, entertainment, electronics, mass consumption, energy, industry, media, perfumes and cosmetics, telecommunications, textiles, transport.References include: Holiday Inn, Sony, GSK, Evian, Disney, Kinder, MTV, Lancaster, Olympus, Michelin, Paul Smith, Wonderbra, Coca Cola and many more.Idixit's strategy for understanding and dealing withcontent focuses on a number of key areas:● Quality human resources:● Education, experience and professionalism● Understanding of cultural sensitivities and context● Specific training about the client, the product and the market● Custom technology● Efficiency● Reactivity● Traceability