Real Time Monitors, Inc. is committed to providing bestinclass system monitoring software to users responsible for managing switching networks. Our best selling product is called Switch Expert™. Using the TCP/IP network protocol, Switch Expert™ is a TLS/FIPS encrypted client/server traffic and system reporting application, which automates the process of collecting and compiling Avaya's AS5300/CS1000/ CS2100/DMSMSL100 Operational Measurements (OM), System Events (LOGS), Quality of Service (QoS)/IPDR Mediation, and Station Message Detail Recording (SMDR) data. Switch Expert™ is a Windows application that enables both technical and nontechnical users to make effective decisions in optimizing the performance of their telecommunications networks.