Tim Sunley's Contact Details

Tim Sunley's Company Details

360.cx

Darlington, England, United Kingdom • 2 Employees
Management Consulting

Customer Experience is key to the success & growth of any organisation. Now more than ever, being able to transform the customer's journey & services they receive is a basic requirement. Partnerships are invaluable for many organisations to complement or expand internal capabilities.360.cx is a partnership for customer experience transformation. A boutique consultancy, this is a new venture but its people are not new..... our experience & that of our extended network will bring you a wealth of insight, learnings & fresh ideas to help accelerate your plans. Based out of Cape Town, our services cover: customer journey design; partnership development; transition & transformation; & operational leadership.customer journey design- we design solutions using the right blend of automation & human interactionpartnership development- we source & oversee specialists to bring additional capabilities or capacity that you requiretransition & transformation- we build & implement tailored change strategies & plans to meet your goalsoperational leadership- we set up & run customer contact operations aligned with your organisation