Timothy Williamson's Colleagues at QTH 54 Inc.
Timothy Williamson's Contact Details
New York,United States
QTH 54 Inc.
Timothy Williamson's Company Details
QTH 54 Inc. (Machine Document) connects automated cloud based information system to mobile devices so as to: Speed Field Service at machine time for installation, move and maintenance. Delays can cost you and your clients thousands within minutes. Reduce error and time loss due to out of date information ("only thing worse than missing information is incorrect information" - efficiency expert partner of mine). Reduce repetitive information phone call inquiries to customer service dramatically reduce information creation and support admin timeInformation types handled by system: PDF (manuals/schematics etc..) 3D print files (all types) CAD files (all types) Programming bits (i.e. boot files etc...) images (all types) video contentMore than just manuals. All post sale updates and information: All Service & Technical Bulletins at finger tips (no more relying on e-mail note passing). Field Log to include Service Report and logs and other pertinent information (and forms/photos) Easy to ad "how-to" video content makes for fewer phone calls and faster visitsThe system. Every phone/tablet has QR/scan code reader build into the camera. QR codes are universal and reliable method of connection. Machine Document Scan codes are NOT just connections to a webpage/web file that requires maintenance. Our QR codes actually directly connect mobile device to and extensive automated system. Web page maintenance is a thing of the past as well as calling IT department when you need to change/issue information. QR codes are auto generated at time of machine profile and NEVER change regardless of content change. Because system is automated, issuance and updating information only requires logging in and a few clicks to update machine equipment world wide. Information is secured by topic rather than putting the whole thing behind a pass coded wall. This means 95% of maintenance can happen without delay