Toby Burgess's Colleagues at Forms Express
Toby Burgess's Contact Details
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Melbourne, Victoria, Australia
Forms Express
Toby Burgess's Company Details
The Forms Express ExperienceCutting wastage associated with Pre-printed StocksForms Express has invested in both the latest in inkjet and laser printing. This means that the printing of the base notice and the data is all done at once, cutting wastage and providing our customers with the ability to update your notice throughout the year. Ensuring service delivery and maximising data securityForms Express services are now run from cloud-based storage has recently revamped our entire IT infrastructure to guarantee availability of IT services for our customersProviding ratepayers and council with the highest standard of serviceIn this ever more complex world of notice distribution, Forms Express provides a self-service user manual, a request system, an online dashboard, training in the transition as and when it is required, and an allocated customer service administrator to meet your specific needs.Cutting the growing postage cost associated with the sending of printed noticesForms Express have been developing the eNotices electronic delivery platform over many years, and with the introduction of the unique eNotices Reference number in 2017 the number of users is expected to top 1 million in 2019. The system is currently being used by 150 councils and water authorities. Providing a portal for ratepayers to self-manage their council billing servicesAs with other utilities and banks, the future is providing 24/7 access to council services. As part of the eNotices platform ratepayers will be provided with an online portal so that they can print their own replacement notices, as well as manage what notices they receive and their contact details and send council a variety of requests. A supplier that focuses on the needs of councils and water authoritiesForms Express is being provided with input on what is developed and what the priorities are, throughcustomer interaction, through the annual user groups in Victoria, NSW, NZ and QLD.