Todd Friar's Contact Details

Todd Friar's Company Details

Insight Works

Edmonton, AB, CA • 20 - 49 Employees
SaaS

Insight Works offers a comprehensive range of solutions to guide professionals through any and all application needs. We develop long-term relationships with clients through our "value to the customer first" philosophy at all points of any interaction or implementation. When we engage with a client, we become an advocate for that client and our primary concern is for their success, not how much we can sell them or how many hours we can bill. Focusing on the client's success often means saying no to them spending money with us if we feel they will not get value from those expenditures. We understand that if our clients are successful, we will be as well. We work closely with stakeholders to ensure they understand what industry pacesetters are doing, how they can adopt tailored best practices, and how they can maximize their ROI and growth with the Microsoft technologies they employ. We will often steer people away from expensive services engagements because our analysis shows that the ROI is not viable. By being honest with the need for expensive projects, we are more likely to be able to define and propose projects that actually make sense for business.