Torsten Muller's Contact Details

Torsten Muller's Company Details

Kramer & Crew GmbH & Co. KG

, North Rhine-Westphalia, Germany • 51 - 200 Employees
Information Technology and Services

IT Direction for Digital TransformationFounded by Uwe Kramer in 1992, Kramer & Crew is the IT Director of Digital Transformation.As such, we assume responsibility for managing complex IT productions,offering a complete service portfolio – ranging from consulting and conception tomigration, service and operations to user training through our certified Implementation Manager.Service Management made by Kramer & CrewSince the founding of Kramer & Crew, our focus has been on Service Management, which we map in its entire complexity and process depth across various integration levels.Together with our own Crew, we have developed a comprehensive portfolio of intelligentCrewServices, which we direct ourselves with special care and personal onsite attention.Own Crew with twofold competenceThe guarantee for the quality of our CrewServices is our Crew, which is largely composedof certified business consultants and engineers with extensive project experience. Theycombine secure application of innovative technologies with understanding of complexbusiness processes. This twofold competence creates the basis for the success of digitaltransformation: increased performance and added value in accordance with complianceregulations.Crew ServiceBox – proactive real-time monitoringWith CrewSupport and/or the CrewOperations of the applications and their digital ITinfrastructure, our customers profit//benefit from the exclusive features of our proactivereal-time monitoring, integrated in our proprietarily developed Crew Service-Box.With highly automated processes, we currently monitor about 600,000* operatingparameters – from the basic infrastructure to SAP HANA platforms – via our CrewServiceDesk. Our Crew works in accordance with the certified quality managementguidelines of DIN ISO 9001:2015 and the Information Management 27001 guidelinesas certified by TÜV-Rheinland.www.kramerundcrew.de