Director of Training and Staff Development at Ultimate Phone Concierge - Framingham, MA, US
Ultimate Phone Concierge is a high-end concierge service that mainly works with dental offices across the United States as well as Canada. Our service allows our client's phones to be answered 24 hours a day, 7 days a week, 365 days a year! UPC understands the importance of appointment setting, and our concierges make it their priority to schedule every appointment possible to support the growth of our client's practices. Our concierges are trained to speak eloquently over the phone and act as an extension of our participating client's office. UPC provides exceptional customer service to every patient that calls by maintaining professionalism and quality of the highest standards.