Online and Social Media Marketing & Management Solutions for Small Businesses and Non-Profit Organizations. ONLINE & SOCIAL MEDIA MARKETING and MANAGEMENT ◾Social Media Marketing across multiple platforms (Facebook, Twitter, Google+, Pinterest, and others) ◾Management of Social Media communications and Customer Engagement ◾Online Reputation Monitoring & Management (Google Places, Yelp, Facebook, and others) ◾Search Engine Optimization ◾Online Visibility Boosting ◾Google Places Management ◾Personalized Facebook Campaigns ◾Creation & Management of Facebook Ads & Google Adwords ◾Online Local Marketing ◾SMS/txt Marketing ◾Email Marketing Campaigns ◾Monthly Strategy Session PERSONALIZED BUSINESS ANALYSIS ◾On-Site Product/Service Analysis ◾Secret Shopper Program with video technology and detailed reviews ◾Customer Service Surveys- Courtesy follow up surveys with customer base to rate service and gain customer feedback ◾Staff Analysis- Confidential interviews and surveys with staff team for feedback and analysis to improve corporate climate MANAGEMENT COACHING Personalized coaching for team leaders and managers to enhance workplace morale, staff development and productivity