At KECH, our objective is to bring expertise, innovation, and improved productivity into every facet of a successful contact center and service desk operation. From strategic planning through optimized operations and delivery, we provide our clients with experts who truly understand how an organization's people, processes, and technology integrate to create an outstanding customer interaction. KECH is a Woman Owned Small Business with a distinguished leadership team that leverages Fortune 100 knowledge and experience while brining a flexible, customer-focused approach to our clients in the Federal and Commercial marketplace. We are committed to helping our clients achieve extraordinary customer service.