"MRCCRM has supported us in developing the Customer Experience, Customer Base Management, Marketing Automation and Multi-channel capabilities of the business, during a time of rapid growth. MRCCRM developed and implemented our base retention strategy that has reduced customer churn and locked in customer value. We have no hesitation in recommending MRCCRM to other businesses that require help on these subject areas." Managing Director - European TelcoEstablished to provide expertise on Customer Management and Marketing Solutions. Our consultants have experience within the Telecommunications, Retail, Mail Order and Entertainment industries including online and traditional direct marketing. We manage full CRM, Customer Experience and Marketing Automation programmes within the UK and across Europe.We support our clients across the functions; Modeling, Campaign Management, Channel Deployment and Measurement & Evaluation by identifying the best processes, people, data and technology to support their customer management and marketing solutions. email: mike.cooper@mrccrm.comcall:07815 740852