Utkarsh Kala

Technical Business Analyst at QuickReply.ai - Gurugram, Haryana, India

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HQ
Location
Dehradun,Uttarakhand,India
Company
QuickReply.ai
Utkarsh Kala's Company Details
QuickReply.ai logo, QuickReply.ai contact details

QuickReply.ai

Gurugram, Haryana, India • 6 Employees
Information Technology & Services

QuickReply.ai is a ready-to-use conversational commerce solution for online stores such as Shopify, WooCommerce, Magento, etc. Within minutes of plugging in, QuickReply syncs information about the store's:1. Products, 2. Inventory, 3. Coupons, 4. Customers, 5. Orders. It comes pre-trained with 40+ common ecommerce queries such as order status, refunds, replacements, etc. QuickReply can attend to more than 70% of customer queries over multiple channels- 1. Web, 2. Facebook Messenger, 3. WhatsAppAll Automated. The rest 30% are transferred to one-inbox (for all channels) for human agents to take quick action and to serve their customers faster.

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