Valeria Castro's Contact Details

Valeria Castro's Company Details

OPINATOR

Madrid, Community of Madrid, ES • 62 Employees
Information Technology & Services

OPINATOR is a 360° customer experience management platform. With surveys that give you the ability to capture feedback from any channel, the OPINATOR platform is designed to give you the ability to deliver consistent, dynamic and omnichannel experiences that will redefine your VoC, CX and CEM programs. Predictive, prescriptive analytics capabilities, with powerful Text Analytics measurement, give you deep and meaningful insights into your customers' opinions that go far beyond a simple customer experience management tool. Manage cases with OPINATOR's Close The Loop, reduce customer effort points and increase value at every touch point of the customer experience. Unleash the power of OPINATOR's personalized and dynamic Dashboards, tailored specifically to your needs and get real-time information to make strategic decisions. In addition, with OPINATOR, not only do you have the tools to manage your entire CX program, but you also have constant support on your journey to success from the first contact to the last survey, because we don't just care about your customers, we care about you and your success.