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Consology

Johannesburg, Gauteng, South Africa • 11 - 50 Employees
Information Technology and Services

Consology is a global provider of customer experience services and solutions such as Self-Service, Customer Relationship Management (CRM) and Master Data Management (MDM). The company's focus is to help organisations to enhance their customer service levels while reducing their operational costs. This is achieved with a high level of business and technical expertise in Self-Service and customer relationship management. Consology partners with its clients to provide consulting, design and implementation of Self-Service solutions that meet their specific business requirements and more importantly best answers the needs of their customers. For the past decade, Consology's professional consultants have been involved in global e-Billing, Self-Service, Assisted Service, CRM and MDM projects that have helped service providers to move service interactions and customer records online. Consology clients include some of the world's largest companies across a variety of industries spanning financial services, utilities, retail and telecommunications. Consology has deployed Self-Service and MDM Solutions for clients such as Nashua Mobile, MTN, Qtel and Vodafone.